CHARISSA GRANDIN
PO BOX 313, SHAWNEE ON DELAWARE, PA 18356, 570-424-5182, CHARISSAGRANDIN@GMAIL.COM

OBJECTIVE
To contribute to an outstanding, professional, and principled company or individual utilizing my creativity, integrity, resourcefulness, and desire for quality. To work part time close to home while being an excellent mother to an extraordinary baby girl.

EXPERIENCE
8/20/2007 TO 8/6/2008 Atlantic Mutual Insurance Company Madison, NJ
CLAIMS SUPPORT TECHNICIAN

• Administrative support to claims department.
• Answering phones/customer service, indexing mail, distributing mail, word processing, spreadsheet creation, copying, filing, recoveries, payment processing, preparing files for warehousing

8/21/2006 TO 8/17/2007 MEA, Inc. Bangor, PA
EXECUTIVE ADMINISTRATIVE ASSISTANT

• Report reading, scheduling, answering all incoming calls, correspondence, word processing, report/proposal/invoice preparation, handling all mail, bank deposits, recording employee timesheets
• Administrative support to company president and entire staff

7/1/2002 TO 8/18/2006 LTS Builders, LLC Shawnee on Delaware, PA
ACCOUNTS PAYABLE/RECEIVABLE FOR LTS DEVELOPMENT, LLC

• Track land closings; bank deposits; prepare information for journal entries;
• Track loans including draw requests, and weekly loan recap;
• Receive, process, and enter invoices; prepare open invoice list, check register;
• Filing; clearing checks; bank account reconciliation; track year-to-date development costs;
• Job cost; track and pay tax bills for development land

8/2/2001 TO 7/1/2002 LTS Builders, LLC Shawnee on Delaware, PA
CUSTOMER SERVICE

• Scheduling appointments, customer correspondence
• Entering and accessing information in Microsoft Access
• Filing, copying, faxing, and more.

2000 TO 2002 Coordinated Health East Stroudsburg, PA
OFFICE ASSISSTANT

• Patient chart preparation and filing
• Confirming appointments

1999 TO 2000 Giorgio Armani Corporation Boston, MA
SALES ASSOCIATE, EMPORIO ARMANI

• Commissioned sales to new and regular clients kept in a detailed client book
• Cash register, merchandising, inventory
• Attended in-store seminars on fragrance, watches, and store display

EDUCATION
2005-2006 Art Institute of Pittsburgh, Online Pittsburgh, PA
RESIDENTIAL PLANNING DIPLOMA

• Design Courses towards Residential Planning Diploma, Interior Design

2000-2003 East Stroudsburg University East Stroudsburg, PA
B.A., FRENCH LANGUAGE

• Cum Laude
• Dean’s list; International Foreign Language Honor Society, Phi Sigma Iota
• After completing my Bachelor’s Degree, I visited the Cote d’Azur region of France, briefly attending the Alliance Francais in Antibes, Centre Internationale d’Antibes

 
2000-2000 Indiana University of PA Indiana, PA
STUDIES TOWARDS B.A., FRENCH LANGUAGE

• Dean’s list

1997-1998 Boston University Boston, MA
COLLEGE OF GENERAL STUDIES, FRESHMAN YEAR

• Intense interdisciplinary program (all my professors were department heads).
• Community Service: First Year Student Outreach Program (focus: Hunger & Homelessness), Community Servings (delivering healthy meals to people living at home with AIDS—drove delivery van and personally distributed meals), two-day walk from Boston to Worcester for Hunger and Homelessness

 
I took time off of college after my freshman year to backpack in Europe for three months, visiting sites and museums in England, Wales, Ireland, France, Italy, and Holland and also lived with a family in Wales for 4 weeks. I then returned to Boston to work full time for a year before returning to school to complete my bachelor’s degree.

1993-1997 Hutchison School Memphis, TN
HIGHSCHOOL DIPLOMA

• Pre-K through 12 College Preparatory school for girls
• Rigorous English/Humanities program
• Art Club, French Club, Community Service Club, Environment Club, cross-country team (Most Dedicated award), swim team
• Attended for 4 years of high school as well as grades 5 through 8

SKILLS
DESIGN
Adobe Photoshop
Adobe Dreamweaver CS3

GENERAL
10-Key Data Entry
Above Average Overall IQ of 127
Drawing/Fine Art
Excellent Computer Skills & Aptitude (both PC and Mac)
E-mail Etiquette
Superior English Grammar/Spelling/Vocabulary Skills
French Language Comprehension/Speaking
Excellent Office Skills
Superior-Range Visual IQ of 134
Telephone Etiquette
Web Design

SOFTWARE
Adobe Acrobat
MS Access
MS Excel 2007
MS Outlook
MS PowerPoint
MS Word 2007
Numbers (Mac)
Pages (Mac)
Peachtree
Timberline
Windows Vista
Windows XP

INTERNET
Internet Explorer
Safari
Firefox
Twitter
Swiftly navigates with ease

INTERESTS
Internet, Buddhism, Holistic lifestyle, top quality in all things, hiking/nature/outdoors.